Step 1: Unzip File

Unzip the faqsupport.zip onto your local computer, making sure to preserve the directory structure contained in the zip.

Step 2: Uploading Files

Using a FTP program, login to your web server and transfer the 'oneadmin' folder from your local computer into the web root.

Step 3: Set File Permissions

CHMOD777 the oneadmin/config.php file, and oneadmin/_files directory

Step 4: Creating a MySQL Database

Let's login to your MySQL database, and create a new database for your FAQ Support, as well as a new user account with full permissions on that database.

Step 5: Run Installation Wizard

Open http://your-domain/oneadmin/ with your web browser, follow and complete the instructions in the Installation Wizard.

Step 6: Start Creating Your Knowledge Base

You may now login to the One Admin panel, and start building knowledge base on your web page.

For more details, please download the file attached below.